General Terms of Use — Fibre Herd

Publisher: Filature de la Vallée des Saules, SAS with a share capital of 8 000 euros, registered office in Saulzoir, France, RCS Douai 790 388 763, SIRET 790 388 763 00019, VAT FR 40 790 388 763

Contact: [email protected] · Contact page

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1. Purpose

These Terms of Use govern access to and use of the Fibre Herd platform (marketing website and application), a multi-species herd-tracking service focused on the genetic improvement of fleece / fibre, providing farm / herd account management and connecting breeders with one another (marketplace).

Fibre Herd helps you follow each animal and your whole herd, from birth to adulthood, whatever the species: alpaca, llama, Angora goat, cashmere goat, sheep or other. It brings together your fibre analyses (OFDA or others), a marketplace between breeders and a direct link with the fibre analysis laboratory Fibre Lab & Co. Results from other laboratories are also easy to import, from a PDF, Excel or CSV file, or from a screenshot.

Use of the platform implies acceptance of these Terms of Use. They are permanently accessible on the Site. The enforceable version is the one online on the date of use.

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2. Definitions

• Company / Publisher: Filature de la Vallée des Saules SAS (hereinafter also “FVS” or “Fibre Herd”).
• User: any person holding a Fibre Herd account.
• Farm / herd: data space managed by an Owner.
• FLID: Fibre Herd unique animal identifier.
• Marketplace: area for sale, exchange or stud-service listings between breeders.
• Lab / Fibre Lab & Co: the Company’s fibre analysis (OFDA) business, shop fibrelabandco.com.
• Subscription: Free / Starter / Farm / Pro SaaS plan (see the Subscription Terms and Conditions).

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3. Registration and account

• An account is created with a valid email address and a strong password.
• The User guarantees the accuracy of the information provided.
• Possible roles: Owner, Editor, Viewer (depending on the farm’s settings).
• An account may be linked to the customer account of the fibrelabandco.com shop (analysis orders).
• Transactional emails may be sent from [email protected] or [email protected].

The Company may suspend or delete an account in the event of a serious breach of these Terms of Use, fraud, or a breach of security.

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4. Description of the service

Depending on the plan subscribed to (see the Subscription Terms and Conditions):

• farm and animal management (identity, pedigree, offspring, origin, death);
• events (weight, height, health, shearing, breeding, shows, documents, reminders);
• receipt / display of OFDA analyses from the Fibre Lab & Co laboratory;
• ordering analyses via the fibrelabandco.com shop;
• marketplace: sale / exchange / stud-service listings, contact between breeders.

The fibre measurements displayed are laboratory measurements carried out by Fibre Lab & Co or by the laboratory named on the analysis.

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5. User obligations

The User undertakes to:

• use the service in accordance with its fibre / fleece purpose;
• not publish unlawful, defamatory or misleading content, or content infringing the rights of third parties;
• not attempt to access other farms’ data without authorisation;
• comply with the Marketplace Terms for any listing.

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6. Data and content

• The User remains responsible for the data and files they upload.
• The data in your non-public records and in your breeder account are strictly confidential. They are never sold, rented or transferred, and are not disclosed to any third party for its own use: they are used only to run your account. Access is limited to what is necessary: people you invite to your farm; our authorised staff, bound by confidentiality, for support, security and the analyses you entrust to our laboratory Fibre Lab & Co; our technical providers, bound by confidentiality and acting only on our instructions (secure hosting in the European Union, secure payment, e-mail delivery); and an authority, only where the law requires it. What you choose to publish (listings, public records, farm profile) is visible to everyone. Details: Privacy Policy.
• The Company implements reasonable security measures; the User keeps backups of their critical data.
• CSV export according to the features of the plan.

Processing of personal data: see the Privacy Policy.

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7. Intellectual property

See the Legal notice. A limited, non-exclusive licence to use the service is granted for the duration of the account / subscription.

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8. Availability

The service is provided “as is”. The Company aims for reasonable availability (indicative target of 99.5%) without any guarantee of absolute continuity. Maintenance may interrupt access.

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9. Liability

To the extent permitted by law:

• the Company is not liable for breeding, mating, sale or stud decisions made by the User;
• the Company is not a party to contracts concluded between breeders via the marketplace (connection service only);
• the Company’s liability in respect of the SaaS service is capped in accordance with the Subscription Terms and Conditions.

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10. Termination

The User may delete their account in accordance with the procedure provided in the app. The Company may terminate for breach. What happens to the data: see the Privacy Policy and the Subscription Terms and Conditions.

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11. Mediation — disputes — governing law

In the event of a dispute, the User should first contact the service: [email protected].

Consumers may refer disputes free of charge to the consumer mediator CM2C (Centre de la Médiation de la Consommation de Conciliateurs de justice), a non-profit association governed by the French law of 1901, approved by the CECMC (No. W751237320), 49 rue de Ponthieu, 75008 Paris, tel. 01 89 47 00 14, www.cm2c.net. Recourse is free of charge for the consumer.

Governing law: French. Language: French.
Consumers: the courts of their place of residence or of the registered office, in accordance with mandatory rules.
Professionals: Commercial Court of Douai (tribunal de commerce de Douai).

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Filature de la Vallée des Saules SAS — Fibre Herd — 24/09/2026